You have caused enough anguish to a valued customer by your fradulent operations. I have been been having a similar frustating experience with hello travels. The smooth talking sales folks, promise hilton and hyatt with 100% confirmation. I paid an amount of inr 2999 vide transaction ID 10291201 and since then have been chasing for various hotels which are on the resort list provided.
1. If I choose a hotel for a date - ras resort silvassa, I am told it is not availabel for that date.
2. If I ask give me any date for the same resort over the next 3 months, I am suddenly told - the contract with that resort is closed - why is it on the list of approved resorts then ?
3. I have asked for dates and location that I can pick out of but I am always sent the standard resort list.
There is a definite fradulent operation running from hello travels. This will be evident in the fact that till such time as you make the payment, they will hound you and after making the payment -they dissapear . The names of the people you ask - who have interacted with you earlier - are always on another endless call which will never end if you indicate that you will wait or are on leave. The same person assumes multiple names and different people provide different reasons for not meeting your request.
I believe the plan is to drag it on for 9 months after which your voucher has anyways expired and hello travels is not bound to entertain you after that. I would be surprised if they have an employees by the name they actually give you on the phone.
A thorughly disgusted customer,
anthony sequeira
Source:http://www.grahakseva.com/complaints/42826/cheating-by-hellotravelcom#comment-67726
Tuesday, February 28, 2012
Thursday, February 2, 2012
Hellotravel.com Scam
On 26th dec mr rishab from hellotravel gave me a call and informed me about the 7n/8d resort booking offer
http:/Www.Hellotravel.Com/Deals/7744.Html
after 20 min of discussion he convinced me to buy that offer and told me that you will get the confirm booking for your desired date and desired location since your travel date is week beyond the min requirement of 30 days.
On 3rd jan 2012,I got the booking voucher (booking ID: 10282221)and on 4th jan I send it back along with the DD.
In the form it was clearly mentioned that within 3 working days you will get the confirmation.Its over one week now and I havnt got any confirmation.On wednesday I called them and asked them about the confirmation as 3 working days was over and no confirmation has came the customare care staff told me give me 2 more days and surely by friday morning you will get the confirmation.Today again in the morning I called them and again they told me wait till evening you will get the confirmation.Again I called in the evening they told me there was some technical issues please wait till monday.
I have lost the trust in hellotravel and I guess now they are running the scam and fooling the customers.I am ready to go to the consumer court and register the case against them if they dont take any action by tomorrow.
I hope every customers reads this before buying any packages from hellotravel.
Other User view who have been scammed by Hellotravel.com
Source:
http://www.grahakseva.com/complaints/9983/hellotravelcom-complaint-of-fraud
http://www.consumercomplaints.in/complaints/hello-travelonetouchsolutions-c692850.html
http://www.consumercomplaints.in/complaints/hello-travel-delhi-c652286.html
http:/Www.Hellotravel.Com/Deals/7744.Html
after 20 min of discussion he convinced me to buy that offer and told me that you will get the confirm booking for your desired date and desired location since your travel date is week beyond the min requirement of 30 days.
On 3rd jan 2012,I got the booking voucher (booking ID: 10282221)and on 4th jan I send it back along with the DD.
In the form it was clearly mentioned that within 3 working days you will get the confirmation.Its over one week now and I havnt got any confirmation.On wednesday I called them and asked them about the confirmation as 3 working days was over and no confirmation has came the customare care staff told me give me 2 more days and surely by friday morning you will get the confirmation.Today again in the morning I called them and again they told me wait till evening you will get the confirmation.Again I called in the evening they told me there was some technical issues please wait till monday.
I have lost the trust in hellotravel and I guess now they are running the scam and fooling the customers.I am ready to go to the consumer court and register the case against them if they dont take any action by tomorrow.
I hope every customers reads this before buying any packages from hellotravel.
Other User view who have been scammed by Hellotravel.com
Source:
http://www.grahakseva.com/complaints/9983/hellotravelcom-complaint-of-fraud
http://www.consumercomplaints.in/complaints/hello-travelonetouchsolutions-c692850.html
http://www.consumercomplaints.in/complaints/hello-travel-delhi-c652286.html
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