On 26th dec mr rishab from hellotravel gave me a call and informed me about the 7n/8d resort booking offer
http:/Www.Hellotravel.Com/Deals/7744.Html
after 20 min of discussion he convinced me to buy that offer and told me that you will get the confirm booking for your desired date and desired location since your travel date is week beyond the min requirement of 30 days.
On 3rd jan 2012,I got the booking voucher (booking ID: 10282221)and on 4th jan I send it back along with the DD.
In the form it was clearly mentioned that within 3 working days you will get the confirmation.Its over one week now and I havnt got any confirmation.On wednesday I called them and asked them about the confirmation as 3 working days was over and no confirmation has came the customare care staff told me give me 2 more days and surely by friday morning you will get the confirmation.Today again in the morning I called them and again they told me wait till evening you will get the confirmation.Again I called in the evening they told me there was some technical issues please wait till monday.
I have lost the trust in hellotravel and I guess now they are running the scam and fooling the customers.I am ready to go to the consumer court and register the case against them if they dont take any action by tomorrow.
I hope every customers reads this before buying any packages from hellotravel.
Other User view who have been scammed by Hellotravel.com
Source:
http://www.grahakseva.com/complaints/9983/hellotravelcom-complaint-of-fraud
http://www.consumercomplaints.in/complaints/hello-travelonetouchsolutions-c692850.html
http://www.consumercomplaints.in/complaints/hello-travel-delhi-c652286.html
Hello Mr Ritesh Singh,
ReplyDeleteHope this find you all well. This is in reference to the holiday package purchased by you against Order ID 10282221.
We wold like to inform you that we have initiated the refund of the amount of Rs 6999 on 23rd Jan, 2012. The money will reflect back into your credit card / debit card within next 10 working days.
And as far as the DD amount of Rs 750 is concerned, a Cheque of Rs 750 will dispatched and delivered to you with next 7 working days
Please feel free to revert if you have any queries in your mind.
Inconvenience caused is deeply regretted. Thank you for your patience in advance.
--
Warm Regards,
Customer Care Team
Hello Travel
0120-6722100
Ok.will you compensate for the amount which i invested in calling your unresponsive customer care day and night?Will you compensate for the amount i invested in Akosha.com to get back the refund?
ReplyDeleteWill you compensate for the amount of time i invested in getting my refund?
Stop fooling the innocent customer by lucrative offers and making false promises.Once you took the money then your team doesnt even bother to update the customer.
Will soon follow the twitter,facebook and googleplus campaign against the company and its fake offers.
Dear sir,
ReplyDeleteIf you give me the permission,i will post your case in my blog bewareofhellotraveloffers.blogspot.com against hello travel fraud scams.
Thank you.
hello Anil kumar ji if you want you can post my case in your blog
Deleteam shivang mathur from dehradun.On 20 march I received a call from mr aryan from hello travels.Com,his phone no is 9873241869.He told me about the offer in which I had to pay the amount of 5499rs for 4 nights 5 days holiday in shimla.I told him that I want the reservation in only and only honeymoon inn shimla,he said you will get 500% booking.I told him clearly that this resort honeymoon inn is not on the list on your website.Aryan said that not a problem this is not the complete list.I asked sometime to think.Then he again called me on 23 of march and made me talk to his boss or whatever mr rakesh,his phone no is 8130117889.He talked to me in english for the confirmed booking at hotelhoneymoon inn in which I will get two deluxe rooms at peak season of 22nd june to 26th june. He convinced me and I made the payment of 5499 through crredit card,my transaction ID is 15181162.In the credit card payment mode also in the description he said please write booking for honeymoon inn shimla from 22nd june to 26th june. The moment I made the payment he disconnected the line,daily I use to call him on his no 8130117889. For my booking status he said dont worry have faith on me you will get a confirmed booking. When I received my booking voucher there they have cut 2n/3d with a pen and written 4n/5d that clearly showed their intentions.I again called rakesh and got the same answer. I filled the form and sent it along with the draft of 550rs, I got their signed courier receipt on 2nd of april but was continuously told till yesterday that we have not received your courier. yesterday I.E on 9th what happened was one executive picked the phone and said you wont get the booking of honeymoon inn hotel.now they have started issuing false reservation letters.
ReplyDeletePosted it in the main page
Deleteyeah thanks but those guys are not replying anywhere
DeleteI paid rs 500 to Akosha to get my refund
Deletealready filed a case ,not in a hurry to get the refund,teaching a lesson is more important.
DeleteSHIVANG,
DeleteNow they are spamming the whole world by changing fake email domains every day. Last report will be to forward all their spam and bullshit emails directly to Delhi Police Commissioner, only then these crooks will get caught because local level police may be in their partnership!
May be.I still dunno how they have managed to survive so long.
ReplyDelete